Terms of Business

1. About us

Landlord Tax Enquiry is an information-only business based in England and Wales. We support landlords facing HMRC tax and compliance enquiries by providing general information and educational materials. We do not provide tax or legal advice. We do not act as agents, representatives, or advisers for clients, and we do not submit filings or act on your behalf with HMRC or any other body.

2. Our services and limitations

Our website and free materials are provided for general information only. They are not tailored to your circumstances and must not be relied upon as advice or a recommendation. You must obtain independent professional advice before taking, or refraining from, any action on the basis of our information. We do not provide regulated services or tax advice. Separately, you may choose to take a paid service from us (for example, a fixed-fee case review or help organising your records). Any paid work is a distinct engagement, agreed and priced with you in advance and governed by these Terms; even then, we prepare and organise documents for you to check, sign and submit yourself — we never act as your tax agent and never deal with HMRC on your behalf.

3. Eligibility and use of our materials

You may use our website and materials for your lawful personal or internal business purposes. You must not use our materials to provide services to third parties, or reproduce, distribute, or make them available beyond your organisation without our prior written permission. You must not use the website in any unlawful or harmful manner, including introducing malware, attempting unauthorised access, or scraping content at scale.

4. No advice, no agency, no fiduciary duty

Nothing on our website or in our free materials constitutes tax, legal, accounting, investment, or other professional advice, and using the website alone creates no advisory, agency, representative or fiduciary relationship. Where you take a paid service from us, we do so only as a provider of documentation and record-organisation support under these Terms — not as your adviser, agent or representative. We do not accept appointments to act as your tax agent, and we do not liaise with HMRC or third parties on your behalf. Where you require professional advice or representation, you must instruct an appropriately qualified and regulated adviser.

5. Accuracy and updates

We use reasonable efforts to keep our information accurate and up to date, but we do not warrant that content is complete, accurate, or current. The website and its content are provided on an “as is” and “as available” basis without guarantees. We may update, suspend, or withdraw the website or any content at any time without notice.

6. Your responsibilities

You are responsible for verifying any information before relying on it, maintaining appropriate records, obtaining independent professional advice, and complying with your legal obligations. You must ensure that any information you provide to us is accurate and does not include unnecessary personal data or special category data. You are responsible for your technical security when accessing the website.

7. Confidentiality and data protection

We handle personal data in accordance with our Privacy Policy and Data Protection Policy. We comply with the UK GDPR, the Data Protection Act 2018, and PECR. We do not accept confidential information unless we explicitly agree in writing to receive it, and we may delete information not required to fulfil a request.

8. Intellectual property and permitted use

All intellectual property rights in the website and materials are owned by or licensed to Landlord Tax Enquiry. You may download, view, and print content for your personal or internal business use only, provided that you do not modify the materials and you keep all notices intact. Any other use, including copying, redistribution, framing, or automated scraping, is prohibited without our prior written consent.

9. Liability and disclaimers

To the fullest extent permitted by law, we exclude all implied conditions, warranties, representations, or other terms that may apply to the website or any content on it. We will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with (a) use of, or inability to use, our website; (b) use of or reliance on any content displayed on our website; or (c) any paid service, except to the extent such loss results directly from our own negligence in carrying out that paid work. For any paid service, our total liability is in any event limited to the fee paid for that work. We do not exclude or limit liability where it would be unlawful to do so (for example, for death or personal injury caused by negligence or for fraud).

10. Complaints and feedback

If you have a complaint or wish to provide feedback, please contact us at contact@landlordtaxenquiry.co.uk. We aim to acknowledge complaints within 5 working days and provide a final response within 28 calendar days where possible. See our Complaints & Feedback Policy for full details, including the ICO for data protection concerns.

11. External links and third-party content

Our website may contain links to third-party websites or content, provided for information only. We have no control over the contents of those sites and accept no responsibility for them or for any loss or damage arising from your use of them. If you engage a third-party provider, your relationship will be governed by that provider’s terms and policies.

12. Amendments and termination

We may update these Terms of Business from time to time. Changes are effective when posted on the website with the updated effective date. Your continued use of the website constitutes acceptance of the revised terms. We may suspend or terminate your access if you materially breach these terms or use the website in a way that could cause harm.

13. Governing law and jurisdiction

These Terms of Business, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

14. Contact and version control

Contact: contact@landlordtaxenquiry.co.uk. Cross-references: Privacy Policy, Cookie Policy, Data Protection Policy, Complaints & Feedback Policy. Landlord Tax Enquiry does not provide tax or legal advice.